Shipping policy

All delivery lead times are provided on the product page, lead times are a guideline only and can be subject to change. Contact the James Stewart team directly for updates regarding estimated delivery dates.

The following information is a guideline of the standard James Stewart delivery booking procedure. 

Metropolitan Areas

We provide a White Glove delivery service as standard:

- Two-man service into the home

- Professional unpacking & removal of all packaging materials 

- Assembly where required

- Furniture placement

Regional Areas

We offer to-the-door delivery service for all regional locations as standard.

Delivery Schedule

Deliveries are generally conducted Monday through Friday, with advance notice of delivery timeline.

Brisbane Collection

Collection can be requested in the notes section when placing the order.

Special Requirements

Require something different? Simply add your specific delivery requirements in the notes section when placing an order, and our team will do our best to accommodate.